- Main Box Office: (315) 299-5000
- Ticket Information: (315) 435-2121
- Located at Main Box Office
- Valid Photo ID Required
- Pickup Available 1 Hour Before Event Start
- Electronic Ticket Verification
- On-site Parking Available
- Designated Handicap Parking Zones
- Parking Fees May Vary by Event
- Carpooling Recommended for Large Concerts
- ADA Compliant Seating
- Wheelchair Accessible Spaces
- Companion Seat Options
- Accessible Restrooms
- Staff Assistance Available
- No Outside Food or Beverages
- No Weapons
- No Professional Camera Equipment
- No Smoking
- Valid ID Required for Age-Restricted Events
- Children Under 2: Free (Must Sit on Lap)
- Children 2-12: Discounted Tickets
- Parental Discretion Advised for Mature Content Shows
- All Minors Must Be Accompanied by Adult