- Main Office: (214) 421-2820
- General Information: (214) 670-8400
- Event Hotline: (214) 670-8700
- Located at the main entrance ticket booth
- Valid photo ID required for ticket pickup
- Recommended to arrive 45-60 minutes before event start time
- Must have confirmation number or reservation details
- Multiple parking lots available
- Standard parking: $10-$20 per vehicle
- Handicap parking near main entrances
- Shuttle services during large events
- Some lots have prepaid/reserved parking options
- Wheelchair accessible locations in all major venues
- Companion seating available
- Elevators and ramps throughout complex
- Special accommodations upon advance request
- ADA compliance for all permanent structures
- No outside food or beverages
- Appropriate attire required
- No weapons permitted
- No smoking in indoor facilities
- Bags subject to search
- Pets not allowed (service animals exempt)
- Children under 12 must be accompanied by adult
- Some events have specific age restrictions
- Stroller and child-friendly areas available
- Changing stations in most restrooms
- Family-friendly environment with multiple child activities
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