The Phantom of the Opera (Chicago)

Add Suite Service to make your theatre experience unforgettable. Add Suite Service to your theatre ticket: ($45 + TM fees) incl: Access to private suite 45 minutes prior to showtime and at intermission, complimentary light snacks sweet and savory, private full service bar, private restrooms, and coat check. Suite Service doesn't include theatre admission so you must purchase your theatre ticket first, then add Suite Service after selecting delivery method. Space is limited. For accessible needs please contact our sales office at 312-977-1710 then press 5. All Patrons regardless of age must have a ticket. There are no refunds or exchanges on tickets purchased for Broadway In Chicago events.

The Administrative offices of the Palace Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.

Will Call tickets are available for pick up beginning one hour prior to showtime on the day of the event. Customer must present the credit card used to place the order, a valid picture ID, and the confirmation number.

Reduced rate parking is available at Lake and Wells Self Park - 171 N. Wells.

For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259 Elevator access: Available to all levels of the theatre.

There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.

For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.