- Main Office: +49 951 92930
- Ticket Hotline: +49 951 929310
- Located at main entrance
- Ticket pickup with valid ID
- Opens 90 minutes before event start
- Prepurchased tickets held for 30 minutes after event begins
- Indoor Arena Parking: Limited spaces
- Nearby Public Parking Lots: Within 200 meters
- Disabled Parking: Designated spaces near entrance
- Parking Fee: €5-€10 depending on event
- Wheelchair Spaces: Approximately 20 locations
- Companion Seats Available
- Elevator Access to All Levels
- Clear Sight Lines for All Wheelchair Positions
- No outside food or drinks
- No professional cameras without permission
- No smoking inside venue
- Personal bags subject to search
- Age restrictions may apply depending on event
- Children under 3: Free with parent
- Children 3-12: Reduced ticket prices
- Accompanied minors must have adult supervision
- Some events may have specific age limitations