- Main Box Office: (815) 284-2811
- Administrative Office: (815) 284-2810
- Available for all performances
- Must be picked up 30 minutes before show time
- Valid photo ID required for pickup
- Unclaimed tickets released 15 minutes before performance start
- Free street parking available
- Small on-site parking lot adjacent to theatre
- Accessible parking spaces near main entrance
- No reserved parking for individual performances
- Wheelchair accessible seating on main floor
- Companion seats available next to wheelchair spaces
- Assistive listening devices provided
- Service animals welcome
- No outside food or beverages
- No smoking inside venue
- Photography/recording prohibited during performances
- Late seating during performance intermission only
- Cell phones must be silenced
- Children over 5 years welcome
- Children under 5 not recommended for evening performances
- Babes-in-arms policy varies by show
- Ticket required for children occupying a seat