Buena Vista Social Club The Musical

- Main Box Office: (919) 680-2787
- Hours: Monday-Friday 10 AM - 6 PM, Saturday 10 AM - 4 PM
- For general inquiries and ticket purchases

- Located at the DPAC Box Office
- Open Monday-Friday 10 AM - 6 PM, Saturday 10 AM - 4 PM
- Arrive 30 minutes before performance start time
- Valid photo ID required for pick-up
- Tickets held under name provided at purchase

- On-site parking garage available with reduced rates for event attendees
- Valet parking options available (fee applies)
- Street parking available in downtown Durham area
- Discounted parking with validation at nearby lots
- Public transportation accessible via Duke University Transit and local bus services

- ADA accessible seating throughout the venue
- Wheelchair and mobility device spaces available
- Accessible restrooms on multiple levels
- Elevators and ramps throughout facility
- Companion seating available
- Assisted listening devices provided
- Reserve accessible seats when purchasing tickets

- Doors open 30 minutes prior to performance
- Latecomers may be seated at management discretion
- No recording or photography during performances
- Outside food and beverages not permitted
- Venue concessions available
- Dress code varies by event
- Professional and courteous conduct expected
- Refund and exchange policies vary by event type

- Children welcome; age minimums vary by performance
- Children under 3 may be restricted from certain events
- Lap seating policy available for select shows
- All children require tickets for assigned seating
- Check specific event guidelines before purchasing
- Family-friendly performances offered throughout the season
- Children must be supervised at all times