Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
In order to resell tickets for events in the U.S., you must have a U.S. bank account.
1-877-BB-TICKS (228-4257)
The Will Call Booth at Highmark Stadium is located in between gates 3 and 4. Guests may pick up their pre-paid tickets on game day. This location is open 4 hours prior to kickoff. PROPER PHOTO IDENTIFICATION IS REQUIRED. Tickets will only be released to the person who purchased the tickets.
Available at the Box Office and through Ticketmaster. Phone #: 1-877-BB-TICKS (228-4257) https://www.buffalobills.com/tickets/policies
A complete collection of all stadium policies and procedures can be found in the Buffalo Bills Stadium Guide or online at https://www.buffalobills.com/stadium/. For any questions or clarifications on these policies, please contact a customer service representative at 1-877-BB-TICKS (228-4257).
All Children 2 years of age and older must have a ticket. Children under the age of 2 do not need a ticket and are expected to sit on the lap of a parent or guardian during the game.