- Main Office: (716) 846-2000
- Ticket Office: (716) 846-2071
- Located at main ticket office
- Open 2 hours before game start
- Valid photo ID required for pickup
- Tickets can be retrieved up to 30 minutes after game start
- On-site parking available
- Street parking in downtown Buffalo
- Nearby public parking garages
- Handicap parking spaces near main entrance
- Parking rates vary by event
- Wheelchair accessible sections throughout stadium
- Companion seats available
- Elevators to different levels
- ADA compliant facilities
- Advanced reservation recommended
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional cameras without media credentials
- Appropriate attire required
- Children under 3 free with ticketed adult
- Recommended age for baseball games: 4 years and older
- Strollers not permitted inside seating areas
- Family-friendly environment
- Ear protection available for young children