- Main: (309) 494-2500
- Box Office: (309) 494-2001
- Administrative Offices: (309) 494-2500

- Located at the Box Office entrance
- Available 2 hours prior to event start time
- Valid government-issued photo ID required for pickup
- Tickets held under purchaser's name

- Complimentary parking available in adjacent lots
- 1,200+ parking spaces surrounding the facility
- Handicap-accessible parking near all entrances
- ADA-designated spots available with valid permit

- Wheelchair-accessible seating throughout venue
- Companion seating available
- Accessible restrooms on multiple levels
- Elevator access to all levels
- Contact box office for specific accessible seat locations and availability

- No outside food or beverages permitted
- Clear bag policy may apply for select events
- Professional cameras/recording devices restricted at some events
- Children under 2 may be free or require a ticket depending on event
- Re-entry not permitted unless otherwise specified

- Children under 2 years old: Generally free if no seat required; some events may require ticket
- Children 2 and older: Full ticket price applies
- Child ticket pricing may be available for select events
- Supervision required at all times
- Contact venue for specific age restrictions or children's pricing for individual events

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* Not inclusive of taxes and fees
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