- Tickets can be collected at visitor center entrance
- Bring booking confirmation and valid ID
- Recommended to arrive 30 minutes before scheduled tour time
- Free on-site parking available
- Designated coach and bus parking
- Disabled parking spaces near main entrance
- Parking capacity for approximately 200 vehicles
- Wheelchair accessible throughout tour route
- Wheelchair and mobility scooter rental available
- Companion/carer tickets at reduced rates
- Accessible restrooms on-site
- No outside food or drinks
- Photography permitted in most areas
- Sensible walking shoes recommended
- No pets (except service animals)
- Children under 4 enter free
- Child-friendly tour routes
- Recommended for ages 4-12
- Child safety barriers and supervision points throughout venue