- Main Office: (757) 727-6000
- Box Office: (757) 727-1010
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets can be retrieved 1 hour before event start time
- Group and pre-purchased tickets processed separately
- On-site parking available
- Standard parking fee: $10-$15 per vehicle
- Handicap parking near main entrance
- Shuttle services from remote lots during large events
- Wheelchair accessible sections
- Companion seating available
- Elevators to all levels
- Designated areas with clear sight lines
- ADA compliant restrooms
- No outside food or beverages
- No professional cameras without media credentials
- Clear bag policy enforced
- No weapons
- No smoking inside venue
- Children under 3 typically free with seated adult
- Children 3-12 require child ticket
- Specific age restrictions may vary by event type
- Parental guidance recommended for mature content events