- Main Casino: (913) 595-7777
- Star Pavilion Box Office: (913) 595-7777 ext. 5555
- Guest Services: (913) 595-7777
- For event-specific inquiries, ask for Star Pavilion directly
- Will call available at Star Pavilion box office
- Open 1-2 hours before event start time
- Valid photo ID required to pick up tickets
- Tickets must be claimed at least 30 minutes before event start
- Call (913) 595-7777 for specific will call procedures
- Free parking available for casino guests and venue attendees
- Multiple parking lots surrounding Ameristar Casino
- Valet parking available (may have fee)
- Accessible parking spaces available near venue entrance
- Arrive early for popular events to secure convenient parking
- ADA-compliant accessible seating available throughout Star Pavilion
- Wheelchair accessible spaces with companion seating
- Accessible restrooms on-site
- Elevators and ramps available for venue access
- Contact box office in advance at (913) 595-7777 to request specific accessible seating
- All attendees must follow Ameristar Casino Hotel policies
- Valid ID may be required for entry
- Prohibited items: weapons, outside alcohol, professional recording equipment
- Bags subject to security screening
- Venue is smoke-free in indoor areas
- Guests must be at least 21 years old unless otherwise noted for specific events
- No refunds unless event is cancelled
- Age restrictions vary by event type and performer ratings
- Many concerts and events have all-ages or family-friendly options
- Check specific event details for age/ticket requirements
- Children must be accompanied by responsible adult
- Some shows may have age minimums (typically 13+, 16+, or 21+)
- Contact venue directly for age-specific event information
