Candlelight Concerts

- Main Box Office: (631) 244-3380
- General Inquiries: (631) 244-3380
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM

- Will Call Window: Available at main box office during business hours
- Pickup Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Day of Event: Available 1 hour before performance start time
- ID Required: Valid government-issued identification required
- Advance Notice: Recommended for large orders

- On-Site Parking: Free parking lot available
- Capacity: Limited spaces available
- Accessible Parking: Designated handicapped spaces in front lot
- Street Parking: Available in surrounding area
- Peak Event Nights: Arrive early for optimal parking availability
- Event Parking Fees: Typically free for venue attendees

- Wheelchair Accessible: Yes, designated seating areas throughout venue
- Companion Seating: Available adjacent to wheelchair spaces
- Accessible Restrooms: On-site facilities available
- Elevator Access: Full building accessibility provided
- Assisted Listening Devices: Available upon request
- Advance Notice: Recommended for seating accommodations
- ADA Compliance: Venue is fully ADA compliant

- Arrive Early: Recommended 15-20 minutes before performance start
- Ticket Policy: No refunds; exchanges available within restrictions
- Late Seating: May be delayed until appropriate break in performance
- Recording Devices: Photography and recording typically prohibited
- Bag Policy: Small purses and bags permitted; large bags subject to restrictions
- Cell Phones: Must be silenced during performances
- Dress Code: Smart casual recommended; no specific dress code enforced
- Facility Rules: No outside food/beverages in performance areas
- Venue Capacity: Approximately 1,000-1,500 seats depending on configuration

- Age Restrictions: Vary by event type and rating
- Young Children: Recommended for ages 5 and up for most performances
- Infant Policy: Generally not recommended for live performances
- Family Programming: Designated shows suitable for all ages
- Children's Tickets: Discounted rates available for ages under 12
- Supervision: Children must be accompanied by adult
- Behavior Expectations: Children expected to remain seated and quiet during performances
- Event-Specific Rules: Some shows may have age restrictions; check event details