Candlelight Concerts

- Main Box Office: (905) 529-3000
- General Inquiries: (905) 529-3000
- Hours: Call during business hours for assistance

- Will-call window available at main box office
- Hours: Tuesday to Friday 12:00 PM - 6:00 PM, Saturday 12:00 PM - 4:00 PM
- Arrive at least 30 minutes before showtime
- Valid photo ID required for pickup
- Tickets held under name provided at booking

- Street parking available on adjacent roads
- Limited on-site parking
- Paid municipal parking nearby
- Public parking garage within walking distance
- Recommend arriving early for optimal parking

- Wheelchair accessible seating available
- Accessible washroom facilities on-site
- Elevator access to all levels
- Priority seating for patrons with mobility concerns
- Contact box office in advance for accessibility accommodations

- Arrive 15-20 minutes before showtime
- Doors typically open 30 minutes prior to performance
- No outside food or beverages permitted
- Photography and recording prohibited during performances
- Patron conduct policy enforced
- Refund policy varies by event - review terms at purchase

- Children welcome at most performances
- Age-appropriate content varies by show
- Children under 12 may require adult supervision
- Some shows have age restrictions - verify at booking
- Discounted tickets often available for youth
- Contact venue for specific child policies per event