259 Genesee Street
Utica, New York 13501
USA
Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
Pick up tickets anytime on the day of the performance. Customer must present the actual credit card used to place the order and a photo ID.
Ample free parking is located within a 5 block radius of the Stanley: Bank of America and Citizens Bank lots across Genesee Street from the Stanley, the Partner's Trust lot (corner of Genesee and Bank Place), the City Hall lot (on Broadway, off Court Street), and the City lot on Charlotte Street behind Partner's Trust. The Car Park just south of the Stanley on Genesee Street charges a minimal charge for prime parking. Paid parking is also available at the Radisson Hotel ramp. Free parking for evening and weekend events is available on Genesee Street and surrounding side streets.
Accessible seating is available through the Ticket Office only . Contact the Stanley Ticket Office for more information.
NO cameras, recorders, or audiorecorders NO outside food or drinks Smoking permitted outside away from the entrance doors (New York State law).
For Sesame Street Live, children under 1 year do not need a ticket. For all other shows, no children are admitted without a ticket. Some children's shows may offer discounts. Check individual events for details.
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