- Main Box Office: (905) 546-3464
- Administrative Office: (905) 546-3100
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before event start time
- Tickets held until 30 minutes before event begins
- On-site parking lot available
- Street parking on York Boulevard
- Nearby municipal parking garages
- Accessible parking spaces near main entrance
- Parking fees may apply
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices
- Elevator access to all levels
- Wheelchair entrance at main lobby
- No outside food or beverages
- No recording or photography during performances
- Late seating during performance intermissions
- Dress code: Smart casual recommended
- No pets (service animals allowed)
- Children under 5 not recommended for most performances
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request
