- Main Line: +57 (5) 3XX-XXXX
- Box Office: +57 (5) 3XX-XXXX
- Information: Available through local directory assistance
- Note: Contact specific venue management for confirmed contact information
- Located at main entrance
- Hours: 30 minutes before event start until event begins
- Bring valid ID and booking confirmation/reservation number
- Arrive early for peak events
- Note: Confirm will-call availability for specific events
- Street parking available in surrounding area
- Limited on-site parking
- Nearby paid parking lots: 2-3 blocks radius
- Public transportation: Bus routes serve the area
- Recommendation: Use Carrera 43 or nearby streets for parking
- Wheelchair accessible entrances available
- Accessible restrooms on premises
- Reserved seating areas for mobility-impaired guests
- Companion seating accommodations
- Service animals welcome
- Advance notice recommended for special requirements
- Valid ID required for entry
- Age-appropriate content policies apply
- No outside food or beverages
- Photography/recording: Prohibited unless permitted
- Venue capacity limitations apply
- Security screening may be conducted
- Arrive 15-30 minutes before scheduled time
- Respectful conduct and dress code may apply for specific events
- Children welcome for age-appropriate events
- Infants: May require separate ticket depending on venue policy
- Children under 12: May need adult supervision
- Special children's programs: Offered periodically
- Group discounts: Available for school/educational groups
- Check specific event ratings and content warnings
- Advance inquiry recommended for young children at formal events