- Main Line: (615) 625-5858
- Best time to call: Tuesday-Sunday, 12:00 PM - 6:00 PM Central Time
- Call for reservations, ticket information, or special requests
- Will-call window opens 1 hour before showtime
- Location: Box office at The Lab at Zanies main entrance
- Valid photo ID required for pickup
- Arrive early during peak show times to avoid delays
- Tickets held under name provided at purchase
- Venue Parking: Street parking available on Broadway and surrounding streets
- Nearby Lots: Paid parking lots within 2-block radius in The District
- Zanies Complex Partners: Inquire about validated or discounted parking options
- Recommended: Use public parking apps or arrive early for street parking
- ADA-accessible seating available on main floor
- Wheelchair accessible entrance and restrooms provided
- Reserved seating locations for mobility devices
- Companion seating accommodations available
- Contact venue in advance at (615) 625-5858 to arrange accessible accommodations
- Must be 18+ to enter (exceptions for family shows; verify with venue)
- Two-drink minimum per guest applies
- Show doors open 30 minutes before showtime
- No outside beverages permitted
- Photography/recording prohibited during performances
- Arrive 15-20 minutes early for check-in
- Late seating may be restricted until an appropriate break in the show
- Refund policy: Non-refundable unless show is cancelled
- Age restrictions vary by show; some shows are 18+ only
- Family-friendly and all-ages shows occasionally scheduled
- Children must be accompanied by an adult (21+ recommended)
- Verify age appropriateness of specific show before purchasing tickets
- Contact venue for information about child-friendly comedy events
- Children may be subject to two-drink minimum policy (non-alcoholic beverages acceptable)
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