- Main Box Office: +44 (0)23 8033 4811
- General Inquiries: +44 (0)23 8033 4811
- Hours: Monday to Friday 10:00 AM - 6:00 PM
- Saturday 10:00 AM - 4:00 PM (event dependent)
- Tickets available for collection at Box Office
- Collection opens 1 hour before event start time
- Valid photo ID required for pickup
- Tickets must be collected in the name of the booking reference
- Email confirmation required to collect tickets
- On-site Parking: Limited parking available on Engine Rooms premises
- Street Parking: Available in surrounding Southampton city center (pay and display)
- Public Car Parks: Multiple facilities within 5-10 minute walk
- Coach Parking: Available for groups - advance booking recommended
- Disabled Parking: Reserved spaces available near entrance
- Wheelchair Spaces: Available throughout the venue
- Accessible Restrooms: Fully equipped accessible facilities on-site
- Level Access: Main entrance and performance areas accessible
- Companion Seating: Complimentary tickets for carers/companions available
- Assistance Dogs: Welcome at the venue
- Accessible Viewing: Multiple sightline options available
- Contact box office in advance to arrange specific accessibility requirements
- Age Restrictions: Vary by event - check specific listing for age guidance
- Bag Policy: Small bags permitted; large bags may be subject to security check
- Photography/Recording: Generally prohibited unless explicitly permitted
- Venue Code of Conduct: Respectful behavior required; disruptive guests subject to removal
- Smoking: Completely smoke-free venue
- No Outside Alcohol: No outside beverages permitted
- Venue Capacity: Approximately 1,000 capacity (configuration dependent on event type)
- Age Policy: Children welcome at most events; age recommendations provided per show
- Lap Policy: Children under specific ages may not require a ticket when seated on adult lap (check event details)
- Family Events: Dedicated family-friendly programming available
- Parental Discretion: Parents responsible for determining show suitability
- Infant Policy: Babies in arms typically permitted; prams may require storage
- Facilities: Baby changing facilities available