- Main Office: +49 69 8065-5000
- Ticket Hotline: +49 69 8065-5010
- Located at main entrance box office
- Reservations must be collected 30 minutes before event start
- Valid photo ID required for pickup
- Tickets can be held up to 1 hour before performance
- On-site parking available
- Limited street parking on Goethestrasse
- Nearby public parking garage within 200 meters
- Parking fees apply
- Wheelchair accessible seating
- Companion seats available
- Step-free entrance
- Audio description services for select performances
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during intermission only
- Smart casual dress code recommended
- Children 6+ welcome with valid ticket
- Recommended age varies by performance type
- Booster seats available upon request
- Family-friendly shows scheduled periodically