- Main Contact: (704) 599-9495
- Business Office Hours Line: (704) 599-9496
- Located at main entrance
- Valid photo ID required
- Tickets must be claimed 30 minutes before event start
- Group reservations can be held up to 15 minutes prior to event
- Free on-site parking
- Large parking lot with security patrols
- Well-lit area
- Rideshare drop-off/pickup zone available
- ADA compliant spaces
- Wheelchair accessible main floor
- Designated areas near stage with clear sightlines
- Companion seating available
- Must be 21+ for entry
- Valid government-issued photo ID required
- No outside food or beverages
- No weapons
- Dress code enforced (no athletic wear, excessively baggy clothing)
- No minors allowed
- Must be 21+ for entry to all areas
- No exceptions for any events or performances