- Main Switchboard: +44 (0)871 663 4477
- Ticket Enquiries: +44 (0)871 663 4477
- Ticket Collection available at Main Entrance
- Valid Photo ID required
- Booking Reference Number needed
- Collection Window: 30 minutes before park opening
- On-site Parking Available
- Standard Car Parking: £8 per vehicle
- Premium Parking closer to entrance: £12
- Disabled Parking near Main Entrance
- Free Parking for Annual Pass Holders
- Wheelchair Accessible Facilities
- Designated Viewing Areas for Shows
- Mobility Scooter Rentals Available
- Companion Tickets for Carers
- No Outside Food or Drinks
- Appropriate Theme Park Attire
- No Smoking
- Alcohol Consumption in Designated Areas Only
- Pets Not Permitted (Service Animals Allowed)
- Children Under 3: Free Entry
- Height Restrictions on Some Rides
- Supervised Areas for Young Children
- Parent Swap Facility Available
- Child Safety Wristbands Recommended