- Main Venue Line: +48 22 116 29 00
- Box Office: +48 22 116 29 00
- For event-specific inquiries, contact during business hours (Monday-Friday, 9:00 AM - 6:00 PM CET)
- Location: Main entrance of Sky Hall by Svitlo Concert
- Hours: Opens 1 hour before event start
- Required: Identification document and booking confirmation/order number
- Pre-ordered tickets available for pickup same-day
- Arrive early to avoid queues during peak entry times
- On-site Parking: Limited parking available
- Nearby Paid Parking: Multiple lots within 5-10 minute walking distance
- Public Transport: Excellent accessibility via Warsaw Metro and tram lines
- Recommended: Use public transportation or ride-sharing services
- Disabled Parking: Available spaces near venue entrance (with valid permit)
- Wheelchair Accessible Seats: Available in designated areas
- Companion Seating: Free admission for one caregiver/companion
- Accessible Restrooms: Located throughout venue
- Elevator Access: Available to all seating levels
- Request accommodations when purchasing tickets or contact box office in advance
- Age Restrictions: Vary by event (check individual event details)
- Bag Policy: Small bags permitted; large bags subject to security screening
- Prohibited Items: Weapons, glass bottles, professional recording equipment
- Dress Code: Casual (unless specified otherwise for specific events)
- Outside Food/Beverages: Not permitted; venue offers concessions
- Photography: Personal photography only; commercial recording prohibited
- Seating: Assigned seating for most events; standing room events specified separately
- Age Restrictions: Vary by event type and artist content
- Infants: Typically allowed; lap seating may be required
- Ticket Purchase: Children usually require separate tickets (check age-specific pricing)
- Supervision: Children under 16 must be accompanied by an adult
- Family Events: Special family-friendly performances may have modified rules
- No Unaccompanied Minors: Not permitted in general admission areas