- Main Office: (309) 353-7833
- Event Booking: (309) 353-7834
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Advance reservation recommended
- Free on-site parking
- Approximately 200 parking spaces
- Handicap parking available near main entrance
- Well-lit and monitored parking area
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- No smoking on premises
- Professional attire recommended
- No large bags or backpacks
- Photography/recording may be restricted
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Babes-in-arms typically not permitted
- Ticket required for children over 3 years old
