- Main Box Office: 1-888-924-2787
- Fallsview Casino Resort General: (905) 354-7784
- Located at main box office entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before show time
- Unclaimed tickets released 30 minutes before performance
- Free parking for event ticket holders
- Dedicated parking garage at Fallsview Casino Resort
- Complimentary valet parking available
- Well-lit and secure parking areas
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- Professional cameras/recording equipment prohibited
- Valid ID required for age-restricted shows
- Doors typically open 45-60 minutes before showtime
- Recommended to arrive 30 minutes early
- Age restrictions vary by performance
- Children under 12 must be accompanied by adult
- Some shows may have minimum age requirements
- Babes-in-arms typically not permitted for most performances