Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
1-702-891-7777 (MGM Grand main line)
- Direct theatre box office line may vary
- Located at theatre entrance
- Valid photo ID required for pickup
- Arrive at least 60 minutes before showtime
- Electronic tickets also available
For detailed information about parking at any MGM Resorts destination, please visit mgmresorts.com/parking
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Request special accommodations during ticket purchase
- No outside food or beverages
- No recording during performances
- Professional camera equipment prohibited
- Business casual attire recommended
- Age restrictions may apply depending on show
- Children under 5 generally not permitted
- Recommended age varies by performance type
- Children's ticket prices typically 50-75% of adult prices
- Booster seats available upon request
