- Main arena line: (615) 770-2000
- For ticket purchases and event questions, contact the box office or Ticketmaster customer service
- Confirm current numbers on the official Bridgestone Arena website before your visit
- Will Call is located at the arena box office
- Bring the photo ID and the credit card used for purchase
- Will Call typically opens 1 to 2 hours before the event
- Mobile tickets may be available as an alternative; check your order confirmation
- Allow extra time during peak hours to avoid lines
- No large on-site parking lot; parking is in nearby downtown garages
- Nearby options include public garages along Broadway, 5th Avenue, and Demonstration Park areas
- Pre-booking parking through apps such as SpotHero or ParkWhiz is recommended on event nights
- Rideshare and taxi drop-off zones are located near the arena entrances
- Downtown Nashville traffic is heavy before and after events; plan extra travel time
- ADA wheelchair seating and companion seats are available in multiple sections
- Accessible seating can be selected through the Ticketmaster accessibility filter or by contacting the box office
- Accessible restrooms, elevators, and ramps are available throughout the arena
- Service animals are permitted in accordance with ADA guidelines
- Accessible parking and drop-off areas are available near entrances; contact the box office for details
- Clear bag policy applies; only approved clear bags, small clutches, and medical bags are permitted
- Prohibited items include weapons, outside food and beverages, and large bags or backpacks
- All guests are subject to security screening upon entry
- Re-entry policies vary by event; keep your ticket for re-admission
- Recording and photography restrictions may apply during performances
- Management reserves the right to refuse entry or remove guests who violate policies
- Children of all ages generally require a ticket for entry
- Lap children under a specified age may be permitted without a seat, depending on the event
- Strollers may be restricted in certain areas; check event-specific guidelines
- Children must remain supervised by an adult at all times
- Age restrictions may apply to certain events; check the event listing
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