Parents, please note that while most children are excited to meet their favorite characters up-close, others can feel frightened. If your child is scared or hesitant to meet the characters, we recommend moving to the back of the line; This will allow your child the extra time they may need to warm up to the characters and see how they interact with other children present. For the safety of all guests and performers, no touching or hugging will be permitted. **Admission to the performance is not included in the Photo Experience ticket. This is a separate upgrade that must be purchased in advance. **Children aged 12 and under must be accompanied by a Parent/Guardian. Each Child, Parent or Guardian must have a show ticket as well as a Photo Experience ticket to attend.

Tickets may be picked up on the night of show 1 hour prior to the event. Will Call is located on the West side of the building. For Ticketmaster orders, customer must have actual credit card, picture ID, and confirmation number.

Parking is located on the West side of the building.

- Wheelchair accessible spaces in multiple sections
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided

The use of cameras varies per event. Recording devices are not allowed.

Children under 1 are admitted free.

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* Not inclusive of taxes and fees
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