- City of Des Moines Parks & Recreation: (515) 283-4004
- Main venue information line: (515) 237-1386
- Located at main entrance pavilion
- Valid photo ID required for ticket pickup
- Arrive at least 45-60 minutes before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- Free on-site parking available
- Designated parking areas within Water Works Park
- Handicap parking near main entrance
- Carpooling recommended during large events
- Overflow parking may be available nearby
- ADA compliant seating areas
- Wheelchair accessible pathways
- Companion seating available
- Limited mobility assistance upon request
- Accessible restroom facilities
- No outside alcohol permitted
- No glass containers
- Bring lawn chairs or blankets for seating
- No pets except service animals
- No smoking in designated areas
- Professional cameras/recording equipment may require special permission
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Family-friendly venue with open lawn spaces
- No additional charge for children under 3 at most events
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