- Main Athletics Department: (315) 228-7400
- Facility Management: (315) 228-7500
- Located at main entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets must be claimed 30 minutes before event
- Free parking available in University Drive lot
- Handicap parking near main arena entrance
- Limited street parking during peak events
- Overflow parking in nearby campus lots
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- ADA compliant ramps and entrances
- Accessible restrooms nearby
- No outside food or beverages
- No smoking in facility
- Clear bag policy in effect
- Professional camera/video equipment requires media credentials
- Children under 12 must be accompanied by adult
- Children under 3 typically free with paid adult ticket
- Strollers allowed in designated areas
- Ear protection recommended for young children during loud events
