COLIN BENDERS

- Main Office: +49 (0)201 8301 5000
- Visitor Information: +49 (0)201 8301 5001
- Event Booking: +49 (0)201 8301 5050
- For specific inquiries, contact the information desk during operating hours

- Tickets available at the main information desk
- Will-call service available for pre-booked tickets
- Arrive 15-20 minutes before your scheduled tour time
- Valid identification may be required for pick-up
- Group reservations must be arranged in advance

- Multiple free parking lots available on-site
- Parking spaces for cars near main entrance
- Dedicated spaces for coaches and tour buses
- Wheelchair accessible parking spaces available
- Limited parking during major events - arrive early

- Wheelchair accessible routes throughout most of the site
- Accessible seating areas in exhibition spaces
- Elevators available in main buildings
- Accessible restrooms on-site
- Audio guides available with accessibility features
- Personal assistance dogs welcome
- Contact venue in advance for specific accessibility needs

- Respect designated pathways and barriers
- No smoking in indoor areas
- Flash photography prohibited in certain exhibitions
- Pets must be kept on leash (except service animals)
- Appropriate footwear recommended for industrial site exploration
- Preserve historic structures - do not touch walls or machinery
- Follow guide instructions during organized tours
- Outdoor areas subject to weather conditions

- Children under 6 years typically enter free
- Family tickets available for reduced rates
- Minimum age restrictions may apply for certain tours (usually 8+ years)
- Supervision required for children under 16 on industrial tours
- Educational programs and family-friendly tours regularly scheduled
- Stroller access available in most areas
- Child play areas available in some sections
- Restaurants offer children's menus