- Main Box Office: (844) 774-9633
- Guest Services: (844) 774-9633
- Parking & Directions: (844) 774-9633
- For immediate assistance, call during business hours (typically 10 AM - 6 PM on event days)
- Will-Call Window: Located at main box office entrance
- Hours: Opens 3-4 hours before event start time
- Closes 30 minutes after event start
- Valid photo ID required for pickup
- Tickets held under name reservation
- Arrive early to avoid lines during busy periods
- Parking Capacity: Over 6,000 spaces on-site
- Parking Rates: $15-$25 depending on event and lot selection
- Premium Parking: $30-$50 available
- Valet Services: Available (additional fees apply)
- ADA Accessible Parking: Available near main entrances
- Parking opens 2-3 hours before events
- Early arrival recommended for popular events
- Mobile parking payment options available
- ADA Seating: Extensive accessible seating throughout all levels
- Wheelchair Spaces: Multiple locations with companion seating
- Accessible Restrooms: Located throughout venue
- Elevators: Accessible elevators to all levels
- Companion Pass: Companion may enter free with ticket holder
- Service Animals: Welcome, designated relief areas available
- Accessible Parking: Discounted rates for ADA permit holders
- Contact (844) 774-9633 for specific accommodation requests
- Age Restrictions: All ages permitted (specific events may have age restrictions)
- Bag Policy: Clear bags (12"x6"x12") recommended; small clutches allowed
- Outside Food & Beverages: Not permitted (except for medical needs)
- Prohibited Items: Weapons, fireworks, professional cameras, recording devices
- Re-entry: Not permitted except with special authorization
- Venue is cashless - bring credit/debit cards or mobile payment
- Arrive early to allow time for security screening
- Valid ID may be required for age-restricted events
- Children: All ages welcome with paid or free tickets (if applicable)
- Infants: May attend; no ticket required if sitting on lap
- Children's Activities: Age-appropriate entertainment during select events
- Designated Family Sections: Available for certain events
- Lost Child Procedure: Report to nearest staff member immediately
- Parental Responsibility: Adults must supervise children at all times
- Height/Age Restrictions: Apply to certain premium seating areas
- Contact venue ahead for family packages and special accommodations