- Main venue contact: (804) 788-6909
- Box office: (804) 343-6789
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Tickets can be claimed by original purchaser or designated recipient
- On-site parking available
- Street parking options nearby
- Designated handicap parking spaces
- Parking fees may vary by event
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seating available
- Assistive listening devices provided upon request
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- No weapons
- No smoking inside venue
- Children under 3 typically free with seated adult
- Age restrictions vary by event
- Some shows may require all attendees to have a ticket
- Parental guidance recommended for mature content events