- +49 30 6272 7360
- Customer Service: +49 30 6272 7361
- Located at main entrance
- ID required for pickup
- Open 2 hours before event start
- Tickets can be collected under reservation name
- Underground parking available on-site
- Capacity for 250 vehicles
- Rates: €5-€8 per event
- Accessible parking spaces near main entrance
- Public transit recommended
- Designated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair zones
- Elevator access to all levels
- Hearing loop system available
- No outside food or drinks
- No large bags or backpacks
- No professional cameras without media pass
- Age restrictions vary by event
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Some events 16+/18+ age restrictions
- Child ticket prices typically 50% of adult rate
- Booster seats available upon request
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