- Main Box Office: (585) 456-7890
- Administrative Office: (585) 456-7891
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-site parking lot available
- Handicap parking near main entrance
- Street parking with 2-hour meter limit
- Nearby public parking garage within walking distance
- Parking fees: $5-$10 depending on event
- Wheelchair accessible seating in multiple locations
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Service animal friendly
- Request accessible seats during ticket purchase
- No outside food or beverages
- No recording or photography during performances
- Business casual attire recommended
- Late seating only during designated intermission
- No smoking within venue premises
- Children 3 and under not permitted
- Children 4-12 must be accompanied by adult
- Some performances have specific age recommendations
- Booster seats available upon request
- Matinee performances often more family-friendly