- Main Line: +40 (021) 301-5000
- Administration: +40 (021) 301-5050
- Event Bookings: +40 (021) 301-5100
- Hours: Monday-Friday 09:00-18:00

- Will-call window located at main entrance
- Hours: 2 hours before event start until event conclusion
- Valid ID required for ticket pickup
- Tickets available under name or confirmation number
- Contact +40 (021) 301-5100 for will-call inquiries

- On-site Parking: 150+ spaces available
- Free Parking for venue visitors
- Designated areas for persons with disabilities
- Street Parking: Additional parking available on surrounding streets
- Recommendation: Arrive 30-45 minutes early for major events
- Access: Multiple entrance points for vehicle circulation

- Wheelchair accessible seating throughout main arena
- Reserved accessible parking spaces near main entrance
- Ramps and elevators providing level access
- Accessible restroom facilities
- Companion seating available
- Advance notice recommended: contact +40 (021) 301-5100

- Valid ID required for entry
- No outside food or beverages permitted
- Professional cameras/recording devices restricted (check event-specific policies)
- Smoking prohibited indoors
- Respect venue security instructions
- Arrive 30 minutes before scheduled events
- Lost items: Contact security office
- Venue rules subject to change per event requirements

- Children under 3 years: Free entry (no seat guaranteed)
- Children 3-12 years: Discounted ticket rates available
- Supervision: Children under 14 require adult accompaniment
- Family Packages: Special rates for family group bookings
- Age verification may be required at ticket purchase
- Contact venue for specific children's event programs
- Special accommodations available for young children upon request

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* Not inclusive of taxes and fees
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