- Main Box Office: +48 22 651 04 04
- Information Desk: +48 22 651 04 04
- Hours: Monday-Friday 9:00 AM - 7:00 PM, Saturday-Sunday 11:00 AM - 6:00 PM
- Tickets available for pickup 30 minutes before performance start time
- Present booking confirmation or ID at box office
- Will-call window location: Main entrance, ground floor
- Same-name identification required for collection
- Unclaimed tickets released 15 minutes before curtain
- Street parking available on nearby roads
- Limited paid parking on Marszałkowska Street (nearby)
- Public parking garage: Multikino Złote Tarasy (500m away)
- Public transportation recommended: Metro Line 1 or trams 6, 8, 13, 14, 26, 35
- Taxi/Uber services available in theater area
- Wheelchair accessible seating available in main auditorium
- Accessible restrooms on ground floor
- Elevator access to theater areas
- Reserved parking spaces for disabled visitors nearby
- Advance notice recommended for wheelchair spaces
- Assisted listening devices available upon request
- Contact box office 48 hours before for accessibility needs
- Arrive 15-20 minutes before performance start
- Mobile phones must be switched off during performances
- Professional photography and recording prohibited
- Smoking not permitted inside theater
- Dress code: Smart casual recommended
- Latecomers may not be admitted during first act
- Cloakroom available for coats and bags
- Respect theater rules and staff instructions
- Children under 3 years: Not typically permitted in theater (inquire about special screenings)
- Children 3-12 years: Allowed with adult supervision (minimum 1 adult per 2 children)
- Reduced ticket prices available for children
- Some performances have age restrictions based on content
- Children's productions and matinees available
- Contact box office regarding age-appropriate performances
- Booster seats/cushions provided upon request
