- Main Box Office: +44 (0)20 7492 1000
- Group Bookings: +44 (0)20 7492 1000 ext. 2
- Customer Services available during box office hours
- Tickets available for collection from box office
- Collection opens 1 hour before performance start time
- Valid ID required for collection
- Pre-booked tickets held under customer name
- Box office staff assist with will-call queries
- On-street parking available in surrounding West End area (limited, meter-controlled)
- Nearby parking garages: Chinatown Car Park (300m), Covent Garden Piazza Car Park (400m)
- Public transport recommended: Covent Garden (Piccadilly Line), Leicester Square (Northern/Piccadilly Lines) nearby
- Taxi and ride-sharing services readily available in the area
- Wheelchair spaces available on ground floor with companion seating
- Accessible toilet facilities in venue
- Level access entry possible via side entrance
- Audio description available for selected performances
- Advance booking recommended for accessible seating
- Assistance animals welcome
- Contact box office for accessibility requirements
- Doors open 30 minutes before performance start
- Latecomers may not be admitted until suitable interval
- Cameras/recording devices not permitted
- Mobile phones must be switched off during performance
- No smoking inside the theatre
- Smart casual to formal dress recommended (no strict dress code)
- Age restrictions apply to certain productions
- Children under 5 not recommended for most productions (noise sensitivity)
- Age suitability varies by show; check specific production guidelines
- Family-friendly productions may have matinee performances
- Children must have valid ticket (no free admissions)
- Children's discounts available on select performances
- Parental discretion advised; some shows contain mature themes
- Booster seats not available; children must occupy own seat
