- Main Contact: +49 361 5644-0
- Box Office: +49 361 5644-100
- General Inquiries: Available during business hours (Monday-Friday, 9:00 AM - 5:00 PM)
- Tickets available for pickup at Box Office during operating hours
- Pickup available up to 30 minutes before event start time
- Photo ID required for ticket collection
- Advance online purchase recommended to guarantee ticket availability
- Limited on-site parking available
- Nearby public parking garages within 5-minute walk
- Street parking available in surrounding areas (subject to local regulations)
- Reduced mobility parking spaces available near entrance
- Public transportation (trams, buses) highly recommended; central Erfurt location
- Wheelchair accessible seating available throughout venue
- Accessible restrooms on-site
- Elevator access to all levels
- Designated companion seating for assistance
- Advance notice recommended; contact box office to arrange accessibility needs
- Age restrictions apply based on event content
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited without permission
- Mobile phones on silent mode requested during performances
- Smoking prohibited inside venue (designated outdoor areas available)
- Doors close at event start time; latecomers admitted at venue discretion
- Conduct policy: disruptive behavior may result in removal
- Age restrictions vary by event type and content rating
- Children under 14 typically require adult supervision
- Some events designated as adults-only or 18+ only
- Family-friendly events welcome children with valid tickets
- Infants and very young children may require lap seating (verify with box office)
- Advance age verification recommended for restricted events
