- Main Box Office: (607) 763-0400
- Administrative Office: (607) 763-0401
- Located at main arena entrance
- Valid photo ID required for pickup
- Available 90 minutes before event start time
- Tickets must be claimed at least 30 minutes before event
- On-site parking lot available
- Parking fee: $5-$10 per vehicle
- Handicap parking near main entrance
- Street parking in surrounding area
- Shuttle services during major events
- Wheelchair accessible seating sections
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or drinks
- Bags subject to search
- No re-entry policy
- Professional cameras prohibited
- Arrive 45 minutes early for security screening
- Children under 2 free on lap
- Children 3-12 require ticket
- Recommended age limits vary by event
- Parental discretion advised for mature content events