- Main office: +45 76 32 50 00
- Ticket information: +45 76 32 50 50
- Located at main entrance
- Open 1 hour before event start
- Valid photo ID required for ticket pickup
- Group and individual ticket pickup available
- On-site parking lot available
- Approximately 200 parking spaces
- Disabled parking near main entrance
- Free parking for ticket holders
- Carpooling recommended during large events
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to different levels
- Clear sightlines for wheelchair users
- Advanced reservation recommended
- No outside food or drinks
- No smoking inside venue
- Bags subject to security check
- Professional cameras not permitted
- No pets except service animals
- Children under 3 typically free
- Children 3-12 usually half-price
- Accompanied by adult at all times
- Some events may have age restrictions
- Booster seats available upon request