• Main Office: (615) 770-2000
• Ticket Office: (615) 770-2020
• Group Sales: (615) 770-2387
• Located at Main Ticket Office near Arena entrance
• Valid Photo ID required for pickup
• Can be retrieved up to 2 hours before event start time
• No third-party pickups without prior authorization
• On-site parking available
• Multiple lots surrounding arena
• Average parking rate: $20-$30 per vehicle
• Accessible parking near main entrances
• Some lots offer pre-paid/reserved parking options
• Available on all levels of the arena
• Wheelchair accessible spaces with companion seats
• Elevators to all seating levels
• Assistive listening devices available
• Service animal friendly
• No outside food or beverages
• Clear bag policy in effect
• No weapons
• No professional cameras without media credentials
• Valid ticket required for entry
• No re-entry
• Children under 2 typically free in lap
• Children 2+ require full-price ticket
• Some events may have specific age restrictions
• Recommended minimum age varies by event type
• Parent/guardian must accompany minors