- Main contact: +51 1 348-7000
- Box Office: +51 1 348-7050
- For event-specific inquiries, contact the event organizer directly
- Will call window located at main entrance
- Available during box office hours
- Present valid ID and reservation confirmation
- Pick up tickets at least 30 minutes before event start
- Bring printed confirmation email or booking reference number
- Ample parking available on-site
- Parking fee applies (approximately S/. 10-15 per vehicle)
- Reserved parking for persons with disabilities
- Valet parking may be available for premium events
- Arrive early for major events to ensure parking availability
- Security personnel on duty
- Wheelchair accessible seating areas available
- Accessible restrooms located throughout venue
- Accessible entrances and elevators
- Service animal friendly
- Priority seating for persons with disabilities
- Advance notification recommended for special accommodations
- Contact venue 48 hours prior for accessibility needs
- Valid ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording equipment prohibited
- Respect venue policies and security guidelines
- Dress code may apply depending on event type
- Prohibited items: weapons, illegal substances, large bags
- Venue reserves right to deny entry
- Follow staff instructions for safety and security
- Children under 5 may enter free (lap seating)
- Children 5 and above require valid ticket
- Supervision required for children under 12
- Appropriate events recommended based on age
- Family seating sections available
- Contact venue for special child accommodations
- Nursing rooms available for infants
- Children's tickets at discounted rates for some events