- Main Office: +49 6286 9200
- Visitor Information: +49 6286 920010
- Emergency: 112 (Germany emergency services)
- Tickets and information available at the basilica entrance
- Group reservations must be arranged in advance
- Call +49 6286 9200 for pre-arranged visit coordination
- Visitor passes issued upon check-in at main office
- Free parking available in the basilica parking lot
- Additional street parking available nearby
- Bus parking available for organized groups
- Disabled parking spaces near entrance
- Parking for approximately 200+ vehicles
- Wheelchair accessible main entrance with ramps
- Accessible restrooms on ground level
- Reserved seating areas for guests with mobility limitations
- Elevator access to secondary levels
- Accessible parking spaces near main entrance
- Assistance available upon request at information desk
- Respectful behavior required as active place of worship
- Photography permitted except during religious services
- Quiet conversation only; maintain reverent atmosphere
- No eating or drinking inside the basilica
- Appropriate dress recommended (covered shoulders and knees)
- Large bags may be stored at entrance
- No pets except certified service animals
- Children welcome and encouraged to visit
- Family-friendly services available during specific times
- Children's tours and educational programs available
- Changing facilities available in designated restrooms
- Children must be supervised at all times
- Age-appropriate activities during seasonal pilgrimages