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- Main Venue: +44 (0)20 7771 5411
- For general inquiries and event information
- Best contact hours: Monday to Friday, 10:00 AM - 6:00 PM GMT

- Will call tickets available for customers with pre-purchased tickets
- Must present valid photo ID and booking confirmation
- Collection opens 1 hour before event start time
- Located at main box office near venue entrance
- Arrive early to avoid queues during peak times

- Limited on-site parking available
- Paid street parking in surrounding Brixton area (residents' permit scheme applies)
- Nearby NCP car park approximately 200 meters away
- Public transport recommended: Brixton Underground Station (Victoria Line) within 5-minute walk
- Bicycle storage facilities available

- Wheelchair accessible spaces available throughout venue
- Accessible toilet facilities provided
- Level access to main performance areas
- Personal assistant spaces available for those requiring support
- Book accessible tickets in advance when purchasing
- Staff available to assist guests with mobility requirements

- Valid photo ID required for entry (legal requirement for licensed venues)
- Doors strictly close once performance begins, no admittance after
- Venue is standing room venue with limited seating
- Professional photography and video recording prohibited unless authorized
- No outside food or beverages permitted
- House rules and safety briefing displayed at entrance
- Respect other patrons and venue staff

- Age restrictions vary by event and artist
- Some events designated as 14+ or 16+ (strictly enforced)
- All ages events available for specific shows
- Parental/guardian supervision required for under 16s at applicable events
- Valid ID required to prove age at door
- Check specific event page for age policy before purchasing tickets
- No babes in arms policy for standing room events