- Main venue line: (616) 451-8585
- For event-specific inquiries, call during business hours
- Best contact times: Tuesday-Friday, 10 AM - 6 PM
- Weekend event line available for show-specific questions
- Will-call window located at main box office
- Available during regular business hours (Tuesday-Friday, 10 AM - 6 PM)
- Weekend will-call opens 1 hour before event start
- Bring valid photo ID for ticket pickup
- Arrive early to avoid delays during busy shows
- On-street parking available on surrounding Grand Rapids streets
- Nearby public parking lots within walking distance
- Limited dedicated venue parking
- Street parking restrictions vary; check signage for time limits
- Recommend arriving early for premium parking locations
- Accessible parking spaces available near entrance
- Wheelchair accessible seating throughout venue
- Accessible restrooms on-site
- Elevator access to upper levels
- Companion seating available
- Contact venue in advance for specific accessibility needs
- ADA accommodations provided upon request
- Valid ID required for age-restricted events
- No outside food or beverages (alcohol policy varies by event)
- Photography/recording policies enforced per event
- Arrive 15-30 minutes before show start
- Respect venue policies for coat check availability
- Doors close at event start time; late entry not guaranteed
- Proper attire required for certain events
- Age restrictions depend on specific event type and rating
- Infants in arms may be admitted to some events
- Children must have own ticket for reserved seating
- Parental discretion advised for adult-oriented performances
- Contact venue for specific age guidelines on desired event
- Early show times often better for family-friendly events