- Main Number: (617) 266-5152
- Visitor Services: (617) 478-3100
- Located at main entrance ticket desk
- Tickets must be picked up 30 minutes before event start time
- Valid photo ID required for pickup
- Electronic ticket confirmation recommended
- Limited street parking available
- Nearby public parking garages within walking distance
- Public transit recommended (MBTA Green Line)
- Discounted parking validation for museum members
- Wheelchair accessible throughout venue
- Elevators to all exhibition floors
- Accessible restrooms
- Assistive listening devices available
- Free companion ticket for visitors with disabilities
- No outside food or drinks
- Photography permitted in most exhibition spaces
- Large bags must be checked at coat check
- Professional camera equipment requires prior authorization
- Quiet, respectful behavior expected
- Children under 14 must be accompanied by adult
- Free admission for children under 18
- Stroller parking available
- Family-friendly interactive exhibits
- Some exhibitions may have age recommendations