- Phone: +49 3327 7421
- Best time to call: Tuesday-Friday 10:00-18:00
- For event inquiries: Contact during business hours or via website

- Tickets available at box office on event nights
- Box office opens: 1-2 hours before event start
- Bring valid ID for ticket collection
- Pre-purchased tickets can be picked up at entrance

- Free parking available on-site
- Ample parking space for cars and motorcycles
- Accessible parking spaces available
- Note: Popular events may have limited parking during peak hours

- Wheelchair accessible entrance
- Accessible restroom facilities available
- Limited designated wheelchair spaces in main hall
- Contact venue in advance for accessibility requirements
- Staff available to assist with accessibility needs

- Must be 16+ years old for most events (ID may be required)
- No professional cameras or recording devices
- Respect other guests and venue staff
- Outside alcohol and glass bottles prohibited
- Smoking permitted in designated outdoor areas only
- Behavior policy: Aggressive or disruptive guests will be removed

- Age restrictions depend on event type and performer
- Some concerts/events may be 18+ only
- Parents/guardians responsible for minors
- Under 16s typically not permitted for late-night events
- Contact venue for specific age policies per event

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* Not inclusive of taxes and fees
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