- Main Box Office: +49 (0)421 9600 200
- Administrative Office: +49 (0)421 9600 0
- Pickup Location: Main Theater Entrance
- Required Identification: Photo ID
- Pickup Time: Starting 1 hour before performance
- Unclaimed Tickets: Released 15 minutes before show start
- Nearby Public Parking Garage: Domsheide
- Limited Street Parking Available
- Wheelchair Accessible Parking Spaces
- Parking Fees: Standard City Rates
- Wheelchair Spaces: 6 designated locations
- Companion Seats Adjacent
- Elevator Access to All Levels
- Assistive Listening Devices Available
- No Outside Food or Drink
- Photography/Recording Prohibited
- Smart Casual Attire Recommended
- Late Seating during Appropriate Breaks
- Recommended Age: 6+ for Most Performances
- Children Under 12 Must Be Accompanied
- Booster Seats Available
- Family-Friendly Performances Offered Seasonally