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- Main Box Office: (716) 599-7820
- General Information: (585) 599-4900

- Available at main box office
- Valid photo ID required for pickup
- Arrive at least 1 hour before show time
- Electronic and print-at-home tickets also accepted

- Onsite parking available
- Standard parking: $10-$15 per vehicle
- VIP/Premium parking closer to venue: $20-$25
- Handicapped parking near main entrance

- Wheelchair accessible sections
- Companion seats available
- Elevator access to multiple levels
- Advance notification recommended for special accommodations

- No outside food or beverages
- No professional cameras or recording equipment
- Valid ticket required for entry
- Appropriate attire recommended
- No weapons permitted

- Children under 3 typically not admitted
- Children 3-12 require adult supervision
- Some shows may have specific age restrictions
- Child ticket pricing varies by event

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* Not inclusive of taxes and fees
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